Human Resources Associate

United Nations Development Programme APRC (Asia-Pacific Regional Centre) | Posted 30-06-2020

Thailand (ไอทีทั่วไป)


Background

Across Asia and the Pacific, the Regional Bureau for Asia and the Pacific (RBAP) of UNDP concentrates its efforts on developing the region’s capacity to promote and accelerate action on its progress towards achieving the Sustainable Development Goals (SDGs). It implements the UNDP Strategic Plan in Asia and the Pacific and delivers on UNDP’s partnerships within the region and with development actors in the region. The Bangkok Regional Hub (BRH) of RBAP is the regional presence which supports the work of the 25 offices across Asia and the Pacific.

The Transactional Services Team (TST) of BRH is a provider of a variety of time-sensitive operational services to clients of the Hub, the UNDP Thailand Country Office and other agencies which UNDP supports in Thailand.

Under the guidance and supervision of TST’s Head of Human Resources, the Human Resources Associate provides HR services ensuring high quality and accuracy of work. The Human Resources Associate promotes a client-, quality- and results-oriented approach in the Unit.

As a member of the Transactions Services Team (TST) the Human Resources Associate works in close collaboration with other units of TST, programme and projects staff in the Bangkok Regional Hub and Thailand Country Office of UNDP to exchange information and ensure consistent service delivery.

Duties and Responsibilities

Summary of Key Functions:

Administration and implementation of HR strategies and policies
Provision of HR services
Staff performance management and career development
Conduct of UN-related surveys
Facilitation of knowledge building and knowledge sharing

Ensures administration and implementation of HR strategies and policies focusing on achievement of the following results:

Full compliance of records and reports with UN rules, regulations, UNDP policies, procedures and strategies; effective implementation of the internal control framework.
CO HR business processes mapping and elaboration of the content of internal Standard Operating Procedures (SOPs) in HR management in consultation with the direct supervisor and office management, control of workloads of the supervised staff.
Provision of information to the management and staff on strategies, rules and regulations.

Provides HR services focusing on achievement of the following results:

Implementation of recruitment processes including drafting job description, provision of input to job classification process, vacancy announcement, screening of candidates, participation in interview panels.
Creation/update of positions in Atlas, association of positions to chart fields (COAs), update of COA information, performing the functions of HR Administrator, Position Administrator and Absence Processor in Atlas. Preparation of contracts (Fixed-Term Appointment, Temporary Appointment, SCs). Timely follow up with relevant colleagues on Global payroll issues.
Input and tracking of all transactions related to positions, recruitment, benefits, earnings/deductions, retroactivities, recoveries, adjustments and separations through Atlas.
Maintenance of the CO staffing table.
Preparation of submissions to the Compliance Review Panel (CRP) and Compliance Review Board (CRB).
Provision of information on benefits/entitlements to staff.
Validation of cost-recovery charges in Atlas for HR services provided by UNDP to other Agencies.

Ensures proper staff performance management and career development focusing on achievement of the following results:

Participation in preparation of Whole Office Learning plan and individual learning plans in consultation with the Senior Management, HR Analyst and Learning Manager.

Ensures conduct of UN-related surveys focusing on achievement of the following results:

Collection of information and preparation of reports for comprehensive and interim local salary, hardship and place-to-place surveys. Participation in the work of LSSC.

Ensures facilitation of knowledge building and knowledge sharing in the CO focusing on achievement of the following results:

Organization of trainings for the operations/ projects staff on HR issues.
Synthesis of lessons learnt and best practices in HR.
Sound contributions to knowledge networks and communities of practice.

Competencies

Competencies and Selection Criteria

Description of Competency at Level Required

Core

Innovation

Ability to make new and useful ideas work

Level 3: Adapts deliverables to meet client needs

Leadership

Ability to persuade others to follow

Level 3: Proactively seeks and recognizes contributions of others

People Management

Ability to improve performance and satisfaction

Level 3: Appropriately involves team in different stages of work and decision-making

Communication

Ability to listen, adapt, persuade and transform

Level 3: Expresses information and views with adaptive reasoning and appreciation for complexity and variation

Delivery

Ability to get things done while exercising good judgement

Level 3: Takes responsibility for addressing critical situations and delivering core value

Technical/Functional

Human Resources Management (General)

Knowledge of HR management issues and principles and the ability to apply them to strategic and/or practical situations.

Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work

Recruiting

Knowledge of recruiting issues, procedures, and principles and the ability to apply them to strategic and/or practical situations to secure quality candidates

Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work

Quality Assurance

Ability to perform administrative and procedural activities to ensure that quality requirements and goals are fulfilled

Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work

Knowledge Management

Ability to efficiently handle and share information and knowledge

Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work

Team Building

Ability to work effectively with diverse groups of professionals towards common goals

Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work

Client Orientation

Ability to respond to client needs promptly

Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work

Required Skills and Experience

Education:

Secondary Education. University Degree in HR, Business or Public Administration would be desirable, but it is not a requirement.

Experience:

Minimum 6 years for Secondary School, or 3 years for Bachelor’s Degree holder, of progressively responsible HR and/or administrative experience is required at the national or international level.
Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and experience in handling of web-based management systems. Knowledge of Atlas or other ERP system would be a distinct advantage.

Language Requirements:

Fluency in English and Thai.