IT Product Analyst/ IT Product Manager

Mantu | Posted 19-02-2021

กรุงเทพมหานคร (ระเบียบวิธีเปรียว)


Company Description

Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been implementing solutions in major projects for over a decade – this is made possible by an international team of 7000 people from 95 different nationalities, spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential.
Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.

Your Role

1. IT Product Analyst (IT Product Manager is following)

1.1. Job summary

  • Work with business partners to write and groom user stories and build a product backlog;
  • Dive deep into solutions and requirements proposed by the business and provide alternative solutions for the business to consider;
  • Assist the Product Owner with running sprints and ensuring regular delivery of working software;
  • Be the point of contact for overseas software developers (TH and VN) who have clarifying questions about requirements;
  • Work with the development team Scrum Master to identify and remove impediments that come up during the sprint process;
  • Find way to optimize our way of working by offering solutions for continuous improvement.

1.2. Duties and responsibilities

  • Analysis and Solution Definition
  • Become a subject matter expert in select IT Products the IT department offers to the business and to consumers;
  • Understand and provide input to develop the roadmap of the IT Products;
  • Prepare and groom user stories and acceptance criteria for development teams based on discussion and negotiation with the business and Product Owner.
  • Quality Assurance and Testing
  • Work with developers to ensure their solution design can satisfy user stories and acceptance criteria;
  • Ensure acceptance criteria and any other test conditions are met before concluding a story is complete;
  • Document and execute clear testing plans;
  • Work with development team to ensure automated testing is baked into solutions;
  • Identify and document system deficiencies and recommended solutions;
  • Project Support & Change Management
  • Follow-up with and push relevant parties to ensure that work is completed on agreed-upon schedule;
  • Track deliverables and raise concerns when timelines are at risk, while offering solutions to resolve the problem;
  • Ensure proper communication is conducted when system changes are made by keeping relevant stakeholders informed.

1.3. Job requirements

  • Bachelor’s degree in Computer Science, Information Technology, Management Information Systems, or related fields;
  • 2+ years of experience working as a Business Analyst, Product Analyst, or Application Support;
  • Understands database relationships and has basic knowledge in writing SQL queries;
  • Strong business analysis skills;
  • Ability to hands-on manage and triage multiple parallel priorities;
  • Ability to effectively and proactively interact and communicate with senior management, internal departments, clients, and vendors;
  • Fast learner with good negotiation, analytical, and decision-making skills;
  • Strong verbal and written (Thai and English) communication skills;
  • General insurance industry background and knowledge is preferable but not required.

2. IT Product Manager

2.1. Job summary

  • Work with business partners to understand and prioritize proposed enhancements, projects, and bug fixes;
  • Write and groom user stories and work with an assigned Scrum Team to provide delivery of working software that provides value to the business every 2 weeks;
  • Think long-term about the products under your purview and ensure work prioritized provides both long- and short-term value;
  • Dive deep into solutions and requirements proposed by the business and provide alternative solutions for the business to consider;
  • Work with the development team Scrum Master to identify and remove impediments that come up during the sprint process;
  • Manage stakeholders across the company and properly communicate why we are or are not working on their requests;
  • Find way to optimize our way of working by offering and implementing solutions for continuous improvement.

2.2. Duties and responsibilities

  • Analysis and Solution Definition
  • Become a subject matter expert in select IT Products the IT department offers to the business and to consumers;
  • Be the point of contact in Thailand for new product and large enhancement requests and work with the business and IT teams to understand the business case and cost of implementation to aid in decision-making of Lead Product Owner;
  • Ensure that the development team is given the most valuable work available every sprint and drive delivery as needed;
  • Own the development and maintenance of the roadmap of the IT Products;
  • Prepare and groom user stories and acceptance criteria for development teams based on discussion and negotiation with the business.
  • Quality Assurance and Testing
  • Work with developers to ensure their solution design can satisfy user stories and acceptance criteria;
  • Ensure acceptance criteria and any other test conditions are met before concluding a story is complete;
  • Ensure that clear testing plans have been documented and executed before releasing software;
  • Work with development team to ensure automated testing is baked into solutions;
  • Identify and document system deficiencies and recommended solutions.
  • Project Support & Change Management
  • Follow-up with and push relevant parties to ensure that work is completed on agreed-upon schedule;
  • Track deliverables and resolve issues that are negatively impacting timeline of delivery;
  • Ensure Agile practices are followed by development teams;
  • Ensure proper communication is conducted when system changes are made by keeping relevant stakeholders informed.

2.3. Job requirements

  • Bachelor’s degree in Computer Science, Information Technology, Management Information Systems, or related fields;
  • 4+ years of experience working as a Business Analyst, Product Analyst, or Application Support;
  • Strong business analysis skills;
  • Ability to hands-on manage and triage multiple parallel priorities;
  • Ability to effectively and proactively interact and communicate with senior management, internal departments, clients, and vendors;
  • Fast learner with good negotiation, analytical, and decision-making skills;
  • Strong verbal and written (Thai and English) communication skills;
  • General insurance industry background and knowledge is preferable but not required.

Why us?

  • Be part of an international, multicultural environment of 7,750 talented people over 60 countries and 5 continents
  • Join a fast-growing global group with a turnover of €565M and over 1,000 clients across the world
  • Explore opportunities to grow quickly with a tailor-made career path: 70% of our key senior talent joined the company at entry level
  • Take advantage of over 500 training courses in our ACADEMY catalogue, which includes programs in interpersonal communication, team management, project management, etc.
  • Get the opportunity to support nonprofit organizations thanks to our Foundation initiatives and volunteering platform OneSmallStep
  • Depending on your performance and eligibility criteria, you can benefit from international mobility opportunities and progress your career worldwide, and/or experience other departments and sectors
  • Unlock your full potential, both professionally and personally.