Manager, Business Analyst | Financial Services

Publicis Sapient | Posted 31-01-2021

กรุงเทพมหานคร (นักวิเคราะห์)


Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.


Job Description

Publicis Sapient is looking for a results-driven Business Analyst to join our team of bright thinkers and doers. Business Analysts form the heart of our product management team, always looking for ways to unlock and deliver value for our clients. You are instrumental in bridging the gap between value identification and solution implementation. You’ll play a key role in leading for our clients, across digital, experience, data and enterprise IT modernization. You will lead teams of SMEs to drive transformative change and high-quality commercial outcomes for our clients.

This role is an excellent opportunity for someone who would like to join an international global organization that highly values Openness, Collaboration and a Learning Mindset. Start-up mentality and a desire to collaborate with a diverse team are crucial for the success of the role.

Your Impact

  • Define the business and functional requirement for our clients. Determine how to measure business results, model current & future business processes, gather technical requirements and identify the organizational changes required to realize the benefits of the solution architecture successfully
  • Support sprint planning and identify features/stories implementation
  • Deliver process flow mapping across functional & non-functional epics/stories mapped to macro-level journeys and regulate issues incrementally to prepare user stories by breaking down epics
  • Elicitation and collaboration of requirements through facilitating workshops and documenting outcomes and risks
  • Define project scope and capture all requirements in including risks/assumptions/issues/ dependencies
  • Articulate technology-based solutions, present in new business situations and workshops, and sometimes navigate complex client situations
  • Be the first point of contact to identify, manage and resolve requirement questions, dependencies, issues and risks with the onshore/offshore team
  • Support any backlog definition and progress update

Qualifications
  • 10+ years’ experience in delivering complex business or technology solutions, from solution design to end-to-end implementation in Banking or Fintech
  • Exposure to change transformation, product management practices and modern ways of working
  • Ability to work with cross-functional teams developing business and systems requirements, user interface design and prototyping, data modelling, and system design
  • Well-honed communication skills to influence and negotiate with diverse stakeholders regionally in Asia
  • Proficiency in English and Thai language with the ability to translate technical business and requirements
  • Experience working with distributed teams, multiple partnerships and on client site
  • Proven experience in Agile processes and understanding of tools like Jira, Confluence and Visio
  • Passion for embracing emerging technology solutions and pushing the boundaries of what’s possible for client success
  • University degree in Computer Science, Engineering or related disciplines

Set Yourself Apart With

  • Strong knowledge in Financial Services (Banking) industry and evolving trends
  • Technical business analysis experience in consulting and digital transformation solutions
  • Understanding of microservices architectures, digital platforms, mobile application or e-payment

Additional Information
  • At the forefront of digital transformation
  • “Plugged” into a truly global organization with a start-up mindset
  • Career growth and training opportunities
  • A collaborative, agile and diverse regional team
  • Comprehensive insurance and medical benefits